Terms & Services

Last Updated: [August 16, 2025]

Welcome to CrockeryShop.com!
By accessing or using our website, you agree to comply with and be bound by the following Terms and Services. Please read them carefully before using our services.

1. General

  • CrockeryShop.com (“we”, “our”, “us”) is an online store providing high-quality crockery, dinnerware, and kitchen accessories.

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Pricing

  • All products displayed on the website are subject to availability.

  • We make every effort to display product colors and details accurately, but slight variations may occur due to screen differences.

  • Prices are listed in INR (₹) and are inclusive/exclusive of taxes (as mentioned on the product page).

  • We reserve the right to modify or discontinue products without notice.

3. Orders & Payments

  • Placing an order means you agree to provide accurate billing, shipping, and contact information.

  • Orders are confirmed only after successful payment.

  • We accept payments via secure online methods (credit/debit cards, UPI, net banking, wallets, etc.).

  • CrockeryShop.com reserves the right to cancel or refuse any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

  • We ship across India with reliable courier partners.

  • Delivery timelines are estimates and may vary depending on location, courier delays, or unforeseen circumstances.

  • Shipping charges (if applicable) will be displayed at checkout.

  • Risk of product damage passes to the customer once the order is delivered.

5. Returns, Replacements & Refunds

  • Returns are accepted only if the product is damaged, defective, or incorrect, reported within 48 hours of delivery.

  • Products must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds (if applicable) will be processed within 7–10 business days after inspection.

  • Certain items (like clearance sale or fragile customized pieces) may not be eligible for return.

6. User Responsibilities

  • You agree not to misuse our website, engage in fraudulent activity, or attempt to harm the site’s security.

  • All content (images, descriptions, designs) on CrockeryShop.com is owned by us and cannot be copied or reused without permission.

7. Limitation of Liability

  • We strive to provide accurate product details and services, but we are not responsible for:

    • Any indirect, incidental, or consequential damages.

    • Delays or losses caused by courier partners.

    • Issues arising from misuse of products.

8. Privacy & Data Protection

  • We value your privacy. Personal information provided during shopping is protected and used only for fulfilling orders and improving services.

  • For more details, please read our Privacy Policy.

9. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in [Your City, India].

10. Contact Us

For any questions regarding these Terms, please contact us:
📧 support@crockeryshop.com
📞 +91-9266115212

Shopping Cart
Scroll to Top